How to make Virtual Training work for you
- A virtual course which is well-designed and well-delivered
- A little effort and support for participants from you as an organisation
These days, most people have a mobile phone-type headset, which is absolutely fine as a participant on virtual training, but as a training I'm still surprised how many people join the course using their laptop microphone (which picks up all sorts of other sounds), or even, from time-to-time, a telephone (not comfortable and poor sound quality). If you're investing money in a training course, please invest in a cheap headset to help people take part.
Getting the participants in the right place beforehand
Before the participants attend the course course, hold a short one-to-one with each one to discuss what the course will cover and how they'll take part remotely. Some great questions to ask could be:
- What's your #1 reason to want to attend this course?
- What do you need to take away for it to be worth your while?
- How will ensure you get that input?
- What questions do you need to ask the trainer?
- How will you communicate to the trainer if you don't understand something?
A few days after the course, you should hold another one-to-one with the employee to help them focus on what they learnt. Some questions here could be:
- What new insights did you gain on the course you attended?
- What have you done already to put this into practice?
- What support do you need to use even more of your learning in your job?
- What are you still struggling with?
- What did you learn on the course which could help you with this?